Terms of service

OVERVIEW
This website is operated by INX Tactical. Throughout the site, the terms “we”, “us” and “our” refer to INX Tactical. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall INX Tactical, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless INX Tactical and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - USE OF COPYRIGHT AND OR TRADEMARKED MATERIAL

We reserve the right to utilize your business and or company's copyright or trademarked material to include slogans and logos. The purpose of these uses is for display purposes on our website only in order to market us as having established relationships with your business or company. We will never use these in any paid advertisements or to represent us as being part of your business or company. Use is strictly limited to advising customers via our website as to who our business or company customers are. Any additional use of your copyright or trademarked material will not occur unless we obtain written permission to use these items outside of identifying you as a business customer. By purchasing an item or service from us on behalf of a business or company you consent to this use of your copyrighted or trademarked material.

SECTION 21 - SPIN THE WHEEL GAME - DISCOUNTS
When you visit our online store at www.inxtactical.com you may be prompted to participate in a spin the wheel game for a chance to win a discount which can be used toward your purchase. You are not guaranteed a discount and the odds of winning any discount can be changed at anytime. Stipulations to how the discount can be used will be communicated with the player and can change at anytime. The game is designed to be fun, offer discounts to customers and encourage sales. In order to participate in the spin the wheel game you are required to enter your email address. By entering your email address you agree to receiving email marketing. Discount codes are active for 6 hours from the time they are won. If a purchase is not made within 6 hours after winning the discount code it will become inactive and the user will have to spin the wheel again for another chance to win. Users are restricted to spinning the wheel 1 time every 30 minutes for a chance to win. All displayed prizes have a chance to be won and at no time will we set prizes that cannot be won. 

SECTION 22 - Mandatory Dispute Resolution, Binding Arbitration, and Waiver of Court Proceedings

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, HAVE A JUDGE OR JURY DECIDE A DISPUTE, OR PARTICIPATE IN A CLASS ACTION.

Agreement to Resolve Disputes Outside of Court

By purchasing, ordering, receiving, or using any product offered by INX Tactical, using any service provided by INX Tactical, enrolling in or participating in any training or event provided by INX Tactical, or otherwise entering into a transaction with INX Tactical ("Company," "we," "us," or "our"), you agree that, to the fullest extent permitted by applicable law, any dispute, claim, controversy, or disagreement arising out of or relating in any way to:

any product purchased, received, owned, or used;

any service provided or offered;

any training, course, event, or instruction;

use of our websites, applications, or online services;

advertising, representations, warranties, instructions, or product descriptions;

any transaction or attempted transaction with INX Tactical;

these Terms of Service; or

the relationship between you and INX Tactical

shall be resolved according to the dispute-resolution procedure described below.

Mandatory 60-Day Informal Dispute Resolution Period

Before either party may initiate arbitration, the parties must first attempt in good faith to resolve the dispute directly for a period of at least sixty (60) days.

The party asserting a dispute must provide the other party with written notice describing the dispute in reasonable detail, including:

the name and contact information of the person making the claim;

the product, service, order, transaction, or event involved;

a description of the facts giving rise to the dispute;

the specific relief or resolution being requested; and

any supporting documentation reasonably necessary to evaluate the claim.

The sixty (60) day informal resolution period begins when INX Tactical receives a complete written Notice of Dispute.

During this period, both parties agree to make a reasonable and good-faith effort to resolve the matter without litigation or arbitration. Neither party may initiate arbitration until the sixty (60) day informal resolution period has expired, unless otherwise required by applicable law.

Any applicable statute of limitations or contractual filing deadline shall be tolled during this mandatory sixty (60) day informal dispute-resolution period to the extent permitted by law.

Binding Individual Arbitration

If the dispute has not been resolved after the sixty (60) day informal dispute-resolution period, the dispute shall be resolved exclusively through final and binding individual arbitration, except for matters that applicable law or the applicable arbitration rules permit to be brought in small claims court.

The arbitration shall be administered by the American Arbitration Association ("AAA") under its applicable Consumer Arbitration Rules when those rules apply, or under another applicable AAA arbitration rule when the dispute is not a consumer dispute.

The arbitration shall be conducted before one neutral arbitrator.

INX Tactical may designate its preferred date, time, manner, and location for the arbitration proceeding, including a location in Missouri near INX Tactical's principal place of business. Any designation remains subject to applicable law, the applicable arbitration rules, reasonable accessibility to the parties, and the authority of the arbitration administrator or arbitrator to modify the date, time, manner, or location when necessary.

The arbitration may be conducted in person, by telephone, by video conference, through written submissions, or through another method authorized by the arbitrator or applicable arbitration rules.

The arbitrator shall have authority to award any individual remedy or relief that would otherwise be available under applicable law, subject to the limitations contained in these Terms and applicable law.

The arbitrator's decision shall be final and binding upon the parties, and judgment upon the arbitration award may be entered in any court having jurisdiction.

WAIVER OF JUDGE AND JURY TRIAL

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND INX TACTICAL KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO HAVE ANY COVERED DISPUTE DECIDED IN A COURT OF LAW BY A JUDGE OR JURY.

Arbitration is different from a court proceeding. There is no judge or jury in arbitration, and judicial review of an arbitration award is generally limited.

Except for claims expressly permitted by this section or required to remain available by applicable law, disputes covered by this agreement must be decided through binding arbitration rather than through a lawsuit in federal, state, or local court.

CLASS ACTION AND REPRESENTATIVE ACTION WAIVER

YOU AND INX TACTICAL AGREE THAT ALL DISPUTES SHALL BE BROUGHT AND RESOLVED ONLY ON AN INDIVIDUAL BASIS.

To the fullest extent permitted by law:

neither party may bring a claim as a plaintiff or class member in a class action, collective action, consolidated action, mass action, representative action, or private-attorney-general action;

an arbitrator may resolve claims and award relief only on behalf of the individual parties to the arbitration;

claims involving different customers may not be combined or consolidated without the written consent of all parties and INX Tactical; and

the arbitrator shall have no authority to conduct class, collective, consolidated, or representative arbitration unless applicable law expressly requires otherwise.

Small Claims Court Exception

Notwithstanding the arbitration requirements above, either party may bring an individual claim in a small claims court of competent jurisdiction if the claim qualifies for that court and remains solely an individual claim.

If a claim is transferred, removed, appealed, consolidated, or otherwise proceeds outside of small claims court, either party may require that the dispute proceed through arbitration as provided in this section, to the extent permitted by law.

Temporary or Emergency Relief

Nothing in this section prevents either party from requesting temporary, preliminary, or emergency injunctive relief from a court when necessary to prevent immediate and irreparable harm, protect intellectual property, prevent unauthorized use or disclosure of confidential information, preserve evidence, or maintain the status quo while arbitration is pending.

Seeking such temporary relief shall not constitute a waiver of the right or obligation to arbitrate the underlying dispute.

Arbitration Costs

Arbitration filing fees, administrative fees, and arbitrator compensation shall be allocated according to the applicable arbitration rules and applicable law.

Where consumer arbitration rules require INX Tactical to pay administrative or arbitrator fees beyond the consumer's required filing fee, INX Tactical will pay those amounts as required.

Governing Law

This arbitration agreement shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16, to the fullest extent applicable.

Except where federal law controls or applicable law requires otherwise, these Terms and any dispute between the parties shall be governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

Severability

If any portion of this dispute-resolution or arbitration provision is determined to be unlawful, invalid, or unenforceable, that portion shall be severed or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

If the class-action waiver is determined to be unenforceable with respect to a particular claim or request for relief, that claim or request for relief shall proceed as required by applicable law while all arbitrable claims shall remain subject to arbitration to the fullest extent permitted by law.

Survival

This dispute-resolution and arbitration agreement shall survive the completion, cancellation, termination, refund, return, expiration, or conclusion of any purchase, service, account, training course, transaction, or relationship between the customer and INX Tactical.

SECTION 23 - USE OF AI (ARTIFICAL INTELIGENCE) ASSITED PRODUCT IMAGES AND VISUAL REPRESENTATION

Some product images displayed on our website may be created or enhanced using artificial intelligence (“AI”) and other digital editing tools. Whenever possible, INX Tactical uses photographs of the actual physical products we manufacture or sell. These real-world product images may then be incorporated into AI-generated or digitally created backgrounds, scenes, promotional graphics, or other product presentations.

Because AI and digital editing tools may modify lighting, shadows, reflections, colors, textures, dimensions, proportions, surrounding objects, or other visual details, the appearance of a product shown on our website may vary slightly from the product received in person.

We make reasonable efforts to ensure that AI-assisted product images accurately represent the general design, features, configuration, and appearance of the actual product. However, website images are intended for illustrative and promotional purposes and should not be considered an exact representation of color, texture, finish, size, or other minor visual characteristics.

Actual product appearance may also vary because of manufacturing tolerances, material variations, production methods, computer or mobile device displays, screen brightness, photography, lighting conditions, and normal differences between production runs.

Unless otherwise specifically stated, AI-generated imagery is not intended to depict additional accessories, equipment, firearms, tools, packaging, or other items as being included with the purchase. Customers should rely on the written product description and stated product contents to determine what is included.

All products sold by INX Tactical are intended to function and perform as described in their applicable product descriptions. While minor cosmetic or visual differences may exist between the product images displayed on our website and the physical product received, customers should expect the actual product to have a substantially similar overall appearance, design, and intended function.

By purchasing from INX Tactical, you acknowledge and agree that reasonable differences between AI-assisted website imagery and the physical appearance of a product do not, by themselves, constitute a product defect or misrepresentation, provided that the product materially conforms to its written description and intended function.

SECTION 24 - BLEMISHED ITEMS
Some items on our web site may be listed as blemished. These items contain cosmetic defects that make them look less appealing but remain fully functional as intended. We make no promises on the appearance of these items and cannot guarantee the item you get will look better or worse than another. We further cannot promise or guarantee the availability of these items. Items listed as blemished will not be eligible for refunds.   

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sales@inxtactical.com 
Our contact information is posted below:
INX Tactical             

sales@inxtactical.com

[Last Updated - 09/23/2026]